FAQ Center
All Frequently Asked Questions
Before your kitchen remodel begins, start by clearing out your kitchen. Pack away dishes, cookware, and pantry items, keeping only the essentials in an accessible location. Create a temporary kitchen space, if possible, with essentials like a microwave, coffee maker, and mini-fridge.
Discuss the project timeline with your contractor, ensuring you understand key phases and how they might affect your daily routine. This preparation will help minimize disruptions and make the remodeling process smoother.
Yes, we repair chips in quartz countertops. The process starts with thoroughly cleaning the area with soap and water and allowing it to dry completely. We then fill the chip with a clear or color-matched epoxy or resin adhesive, carefully applying it to ensure it's level with the surface. After the adhesive dries, we gently scrape away any excess for a smooth, flush finish.
At Surprise Granite, our experts ensure a seamless repair that blends perfectly with your countertop’s design, providing a professional and lasting solution.
Yes, we specialize in polishing marble countertops. Our process includes cleaning the marble with a mild, pH-neutral cleaner to avoid etching, followed by applying a marble-specific polish. We carefully buff it with a soft cloth in circular motions, ensuring gentle handling to avoid scratches and etches.
We also recommend and can apply sealant to protect against future stains and etches.
With Surprise Granite, you can be confident in our trained team and the precise techniques we use, ensuring a flawless finish for your marble countertops.
Yes, we polish quartz countertops. Our careful process begins with cleaning the surface with a mild detergent and soft cloth to remove debris or stains. Unlike granite, quartz doesn't require a special polish; a simple mixture of water and soap is often sufficient. We then apply a non-abrasive surface polish to enhance the shine.
Quartz is sensitive to excessive force and harsh chemicals. Trust Surprise Granite for gentle and effective quartz care for a lasting, pristine finish.
Yes, we do polish granite countertops. Our process involves cleaning the surface thoroughly, using a specialized granite polish, and gently buffing it with a soft cloth. This process is delicate and requires a specific approach to avoid damage.
At Surprise Granite, our skilled team employs advanced techniques to expertly polish and protect your granite countertops, ensuring a lasting shine. Rest assured, we handle each step with precision and care.
We handle all spaces, from kitchens and bathrooms to bedrooms and living areas.
Remodeling not only enhances the aesthetic appeal but also boosts the functional aspect and overall property value.
This depends on the size and specifics of the project. Typically, minor renovations can take a few weeks, while larger overhauls may require a couple of months. We'll provide a timeline during our consultation.
Our design team can provide style options based on your preferences and current home design, ensuring a cohesive look.
Our designs are a blend of both. We ensure a beautiful space that caters to your practical needs and reflects your personal style.
Our design team will ensure a seamless integration of the remodeled dining room with the rest of your home.
Costs vary based on size, design complexity, and materials chosen. We'll provide a detailed estimate after the initial consultation.
It begins with a consultation where we discuss your vision, assess the current space, and suggest possible designs.
Absolutely! A remodeled living room can significantly boost your home's market value and appeal to potential buyers.
Client satisfaction is our top priority. We'll work closely with you throughout the project to ensure you're happy with the outcome.
We recommend clearing out personal items, furniture, and valuables before starting. We'll provide guidelines upon project commencement.
Contact us for a consultation where we discuss your vision, inspect the space, and provide an initial estimate.
Costs vary based on project specifics. We offer free consultations to provide detailed estimates.
Absolutely. We're fully licensed and insured to protect both our team and your home.
Our design consultants will guide you through material selection based on your needs and preferences.
We offer various financing plans and will discuss the options during our consultation.
Your input is crucial. We collaborate closely with clients to ensure the final design aligns with their vision.
From contemporary to traditional, rustic to modern, we pride ourselves on being well-versed in a multitude of design aesthetics.
Several factors can affect the timeline, such as bathroom size, complexity of design, customization, and any structural changes required.
We use a range of premium materials, including granite, marble, porcelain, and more, ensuring durability and aesthetics.
We respect your space, ensuring all personnel are vetted and adhere to strict confidentiality and security protocols.
We conduct detailed consultations to understand individual needs, ensuring designs that align with each center's ethos and goals.
Yes, we handle projects of all sizes, ensuring each receives meticulous care and attention.
Absolutely! We provide an end-to-end service from design to final touches.
Depending on size and complexity, most projects complete in 4-8 weeks.
Communication is key. We'll work closely with you to address any concerns and ensure you're completely satisfied with the outcome.
Absolutely! We offer design consultation to help you realize your vision and make the best choices for your space.
With proper care, premium materials can last decades. We always recommend and use high-quality materials to ensure longevity.
When properly installed and maintained, tiles can last for decades, offering long-lasting beauty.
Yes, tiles are suitable for both floors and walls, allowing for cohesive design throughout spaces.
Our experts follow proper techniques and use appropriate substrates to prevent cracking.
Timelines vary based on project size; our skilled team ensures efficient completion.
Let our experts guide you in selecting a color that complements your kitchen's aesthetics.
The timeframe depends on factors like material, room size, and complexity, but we aim for efficiency.
Certainly, we offer samples to help you visualize how each material would look in your space.
Our experts consider factors like durability, style, and maintenance to recommend the right material.
Our team will guide you on any necessary preparations before installation.
Our experts guide you based on your style, needs, and space.
The project's scope, materials, finishes, and design complexity are among the factors that affect cost.
Our professional installation ensures precise fit, seamless integration, and a polished final appearance.
We use high-quality materials and expert craftsmanship for cabinets built to last.
The time frame varies, but our efficient process ensures minimal inconvenience.
Our experts can guide you through various styles to find the perfect fit for your interior.
Absolutely, our experts guide you in selecting countertops that harmonize with your cabinets.
Our high-quality countertops are designed to last for decades with proper care.
Our commitment to impeccable craftsmanship, diverse material options, and personalized service sets us apart as leaders in the countertop industry.
Our streamlined installation process ensures timely completion, with the exact timeframe varying based on the scope of the project.
Yes, our countertops are crafted from durable materials that are heat-resistant and stain-resistant, ensuring longevity and easy upkeep.
Absolutely, our durable and high-quality tiles are designed to withstand heavy foot traffic and maintain their beauty for years to come.
Our unparalleled expertise, meticulous attention to detail, and commitment to customer satisfaction make us stand out.
Yes, we offer waterproofing solutions and use materials that withstand moisture for long-lasting durability.
The timeline varies depending on the project's scope, but our efficient process ensures timely completion.
We provide a diverse range of tiles, including ceramic, porcelain, glass, and natural stone, tailored to your preferences.
Contact us through our website or phone, and we'll arrange a convenient time for your consultation.
Certainly, we're proud to showcase our portfolio of stunning bathroom cabinet transformations.
The cost varies based on factors like materials, design complexity, and size.
Absolutely, our experienced team can guide you through various cabinet styles to find the perfect match for your bathroom.
We offer a diverse selection of finishes and colors to complement your bathroom's style, from classic to contemporary.
Absolutely, our experts can guide you in selecting the best flooring material based on your needs and preferences.
With proper care, our high-quality bathroom flooring can last for many years.
Yes, our flooring materials are designed for easy maintenance.
Timelines can vary, but we work diligently to complete installations in a timely manner.
Yes, we offer water-resistant options that are ideal for bathroom environments.
Our countertop materials are designed to be resistant to water damage and moisture, making them ideal for bathroom environments.
Initiating your project is easy! Simply reach out to us through our website or phone, and our team will guide you through the process.
With proper care and maintenance, our bathroom countertops can last for many years, providing enduring elegance to your space.
Absolutely, our experienced team can provide expert advice to help you select the perfect countertop material for your bathroom's style and functionality.
The duration varies depending on the project complexity, but we strive to complete installations promptly.
Yes, our durable tiles are perfect for high-traffic areas like kitchens, offering both style and functionality.
Absolutely, our design experts can assist you in selecting the perfect tile color that complements your kitchen's style.
Our exquisite kitchen tile solutions not only elevate your living space's appeal but also contribute to increasing your home's resale value.
The installation duration varies based on the scope of your project. Our team ensures efficient installation without compromising quality.
Yes, our tiles are designed to resist stains and spills, making maintenance a breeze and ensuring your kitchen retains its beauty.
The timeline varies depending on the material and complexity of the project. Our team strives to complete the installation efficiently while maintaining high-quality standards.
The cost varies depending on the chosen material, size of your kitchen, and any additional features. Our team will provide you with a detailed quote during the consultation.
Choosing the right countertop material involves considering factors such as your style preferences, budget, durability, and maintenance requirements. Our experts will guide you through the options to help you make an informed decision.
We offer a diverse range of materials, including granite, quartz, and marble, allowing you to choose the perfect fit for your kitchen.
Of course! We can provide you with samples of various countertop materials to help you make an informed decision.
The cost may vary based on the scope of the project and your selected materials. Our team will provide a detailed quote after the consultation.
Our commitment to quality, personalized service, and attention to detail.
Yes, our cabinets are designed for easy cleaning and long-lasting durability.
Timelines vary, but we strive to complete projects efficiently without compromising quality.
Our design team guides you through style options that align with your vision.
To start the journey, simply reach out to us. We'll schedule a consultation to understand your needs and preferences, and from there, we'll craft a tailored plan for your project.
Professional kitchen flooring services enhance the overall look, feel, and functionality of your kitchen. Our expertise ensures a seamless process and stunning results.
Yes, we provide durable materials that are built to withstand daily wear and tear in a busy kitchen environment. Our options ensure long-lasting performance and beauty.
Yes, many of our options, such as ceramic tiles, vinyl planks, and porcelain tiles, are water-resistant, making them ideal for kitchens.
The installation time varies depending on the size and complexity of the project. However, we always strive for timely completion.
Yes, we offer a range of home renovation services, including bathroom remodeling, whole home renovations, and additions. Contact us at (602) 833-3189 to learn more.
Our experts will first visit your home to measure your existing countertops and provide an estimate. Once you have selected your materials, we will schedule an installation date that works best for you. Our installation team will remove your old countertops and install your new ones, ensuring a seamless and professional installation.
The cost of a kitchen remodeling project can vary depending on the scope of the project, the materials used, and other factors. Contact us at (602) 833-3189 for a personalized estimate based on your specific needs.
Yes, we offer customization options for cabinets to help you achieve the exact look and functionality you desire. Contact us at (602) 833-3189 to learn more.
We offer a variety of ready-to-install cabinets in various materials and finishes, including wood, laminate, and metal. Visit our cabinets page to explore our full range of options.
Yes, our experts can provide guidance and advice on your remodel layout and design. We provide free design and layout services to scope out your project and get a sense on materials and labor cost for the vision of your kitchen remodel. Visit our showroom or contact us at (602) 833-3189 to schedule a consultation.
Yes, we offer warranties on both our materials and installation services. Contact us at (602) 833-3189 for more information on the specific material or service in question.